Refurbished
Guaranteed refurbished devices
Discover the perfect blend of quality, affordability, and sustainability with our range of refurbished health devices. Enjoy the cutting-edge technology and powerful health scans that Withings is known for at a lower cost. By choosing refurbished, you’re making a smart choice for the planet and your wallet.
Why choose Withings refurbished health tech?
Our quality-guaranteed range of reconditioned health scans offer top-tier performance and reliability, matching new models in every way except cost.
Durable craftsmanship
Our refurbishment process breathes new life into premium health devices, extending their lifecycle. We are committed to making a positive and lasting impact, which is reflected in the durability of our devices. In fact, 50% of our smart scales are still in use after 7 years!
Satisfaction guaranteed
Each refurbished health device undergoes meticulous testing and restoration to ensure optimal performance and a pristine appearance. We back our products with a 12-month warranty for your peace of mind. If you're not fully satisfied, you have 30 days to return it for a full refund, no questions asked.
Sustainable savings
Embrace cutting-edge technology without breaking the bank. Our rigorous reconditioning process guarantees that each product meets exacting standards, delivering superb reliability at a more accessible price point.
Explore our refurbished health devices
Quality you can trust
At Withings, we're committed to precision. Our reconditioning process ensures only the highest quality products are sold. Each device undergoes expert evaluation, meticulous part replacement, and stringent testing. Restored to function like new, our refurbished health scans deliver the same reliable performance you expect from Withings.
Steps in the refurbishment process
1. Initial evaluation and inspection
Each health device goes through a thorough inspection to assess its condition and identify any issues. It then undergoes a meticulous 'two-hand polish' cleaning operation to restore its luster, ensuring it is spotless.
2. Upgrade parts & optimize performance
Any necessary hardware and parts are replaced to guarantee optimal performance, and the product is updated with the latest software version. We then conduct comprehensive testing to verify that Bluetooth and Wi-Fi connections operate correctly.
3. Functional testing and verification
Each product undergoes a battery health test, followed by product-specific functional testing to ensure the same accuracy and reliability as our new products. For instance, we conduct tests like temperature sensing and ECG monitoring on a watch to validate sensor precision.
4. Aesthetic inspection and grading
Our grading system assesses the appearance of products. While all products function like new, they may show varying degrees of cosmetic imperfections. Each product is listed with its grade and a description, and comes packaged with new accessories like chargers and cables.
FAQ
What is a refurbished product?
A refurbished device is not a second-hand product. Refurbishment involves meticulous cleaning, thorough testing, and careful evaluation of each item. End-of-life parts are replaced with new, high-quality components, ensuring optimal performance.
Where do our refurbished products come from?
Our refurbished products come from customer returns, and display models from trade shows and retail locations. These devices, typically already in excellent condition, undergo rigorous inspection and refurbishment to meet our high standards. Each product is graded from A to D based on its appearance, with A being like new and D having some cosmetic imperfections. All items are carefully restored to function like new before resale, whether lightly used or minimally handled.
How long is my refurbished product guaranteed?
Refurbished products come with a 12-month warranty with the same conditions as a new Withings product. See conditions
Can I return a refurbished product?
We accept returns within 30 days—no questions asked. See conditions
What do the grades correspond to?
Grade A Excellent: This product is either unused or has seen very minimal use. It may have small, barely noticeable defects visible within 30cm and only under certain reflections, located only on the sides or back of the device.
Grade B Very good: This product has had very little use. Minor cosmetic imperfections may be present on the front of the product, visible within 30cm, such as micro-scratches or specks. Additional slight defects might be found on the sides or back of the device.
Grade C Good: The device has been used and shows some signs of wear, with visible marks of use being acceptable. Cosmetic defects visible within 30cm can be present on the front of the device, such as scratches on the glass, minor blemishes, and small, isolated stains. These imperfections do not affect the functionality of the device.
Grade D Fair: The device has been used and shows noticeable signs of wear, with visible marks of use being acceptable. In addition to the defects that may be present in the “C” grade, a higher number of scratches on the front (such as the center plate on the front of the scale) is permitted. These imperfections do not affect the functionality of the device.
